Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern True Path Careers Limited's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘True Path Careers Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 12 Granary Wharf Business Park, Wetmore Road, Burton on Trent, DE14 1DU. Our company registration number is 11438314, registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• This website uses cookies to monitor browsing preferences.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by True Path Careers Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of True Path Careers Limited We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, True Path Careers Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy policy 

At True Path Careers Limited, we're committed to protecting and respecting your privacy.  This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.  Any questions regarding this policy and our privacy practices should be sent by email to tracey@truepathcareers.co.uk. 

Who are we?

We’re True Path Careers Limited, providing career development services to individuals.

In this policy ‘True Path Careers Limited’, ‘we’, ‘us’ or ‘our’ means True Path Careers Limited, a private limited company registered in England and Wales (no. 11438314). Our registered office is 12 Granary Wharf Business Park, Wetmore Road, Burton on Trent, DE14 1DU

How do we collect information from you?

We obtain information about you in the following ways:

• Information you give us directly

• Information you give us indirectly

• When you visit this website

What type of information is collected from you?

The personal information we collect, store and use might include:

• your name and contact details (including email address and telephone number);

• any other personal information shared with us.

Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion.  We do not ask for sensitive information. If you choose to include it in your CV or form, we will treat it with care and use it only to deliver your service.

Client documents

If you buy one of our services, you may send us your CV and other documents and tell us about your career. We use this only to deliver your service. We keep it securely, and we share it only with the tools we need to run our business (Zoho Forms, Stripe payments, Zoom consultations, email and OneDrive file storage). We delete it after 12 months unless you ask us to delete it sooner, or we’re required to keep it. Invoices and payment records are usually kept for 7 years.

How and why is your information used?

We may use your information for a number of different purposes, which may include:

• providing you with the services or information you asked for

• processing orders that you have submitted

• carrying out our obligations under any contracts entered into between you and us

• keeping a record of your relationship with us

• conducting analysis and market research to better understand how we can improve our services or information

• dealing with entries into a competition

• seeking your views or comments on the services we provide

• notifying you of changes to our services

• sending you communications which you have requested and that may be of interest to you. These may include information about promotions of services

How long is your information kept for?

We keep your information for 12 months unless you ask us to delete it sooner, or we’re required to keep it.  We review our retention periods on a regular basis.

Who has access to your information?

We do not sell or rent your information to third parties.  We do not share your information with third parties for marketing purposes.  However, we may disclose your information to third parties in order to achieve the other purposes set out in this policy. These third parties may include:

• Third parties working on our behalf

• Third Party Product Providers we work with

• Lawful Processing

Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:

• Specific Consent

• Performance of a contract

• Legal obligation

• Legitimate interests

• Marketing Communications

We may use your contact details to provide you with information about our services, if we think it may be of interest to you.

Email Marketing

We will only send you marketing communications if you have explicitly provided your prior consent. You may opt out of our marketing communications at any time by clicking the unsubscribe link at the end of our marketing emails. We use Kit to send out marketing emails.

Your choices

You can change your marketing preferences at any time by using the unsubscribe link in any marketing email, or by emailing tracey@truepathcareers.co.uk. If you tell us you don’t want marketing, we will keep your email address on a suppression list so we don’t contact you again. We may still contact you for administrative reasons, such as replying to your enquiry or delivering your service.

Your Rights

Under UK data protection law, you have certain rights over the personal information that we hold about you. Here is a summary of the rights that we think apply:

• Right of access

• Right to have your inaccurate personal information corrected

• Right to restrict use

• Right of erasure

• Right for your personal information to be portable

• Right to object

If you want to exercise any of the above rights, please email us at tracey@truepathcareers.co.uk. We may be required to ask for further information and/or evidence of identity. We will endeavour to respond fully to all requests within one month of receipt of your request, however if we are unable to do so we will contact you with reasons for the delay.

Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. For more details we recommend you consult the guidance published by the UK’s Information Commissioner’s Office. 

Right to complain

If you have a concern about how we have handled your personal data, you have the right to raise a complaint directly with us. Please contact us at tracey@truepathcareers.co.uk with the subject line "Data Protection Complaint" and we will acknowledge your complaint within 30 days of receipt. We will then investigate and respond to you as promptly as possible.

If you remain dissatisfied after we have responded, you also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at www.ico.org.uk.

Keeping your information safe

When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.

We use secure, encrypted services to process any sensitive information. When you are on a secure page, a lock icon will appear at the top of web browsers. Payments are processed by Stripe or by bank transfer. We never see or store your full card details.

Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Keeping your information up to date

We take reasonable steps to ensure your information is accurate and up to date.  We really appreciate it if you let us know when your contact details change.

Use of 'cookies'

Like many other websites, this website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. This helps us to deliver a more personalised service when you browse our website and improves our services.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit the Squarespace cookies policy. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access those using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.

Transferring your information outside of the UK

We use trusted providers to run our business, including for payments, forms, video calls, email and website hosting. Some of these providers store or process information on servers outside the UK. Where this happens, we only use providers that have appropriate safeguards in place to protect your information, in line with UK data protection law.

If you use our services while you are outside the UK, your information may be transferred outside the UK so that we can provide those services to you.

We regularly review who has access to the information we hold, so that it is only available to people who need it and are appropriately trained.

Changes to this policy

Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you're happy with any changes. If we make any significant changes we'll make this clear on this website.

Review of this Policy

We keep this policy under regular review. This policy was last updated in October 2026.

Copyright notice

This website and its content is copyright of True Path Careers Limited - © True Path Careers Limited 2023. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• you may print or download to a local hard disk extracts for your personal and non-commercial use only

• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.